The Ryan Agency

Client Service Center

Service Made Simple

What can we help you with today? Access your insurance information, request assistance, or connect with our team.

Local people. Here to help.

Client reviewing insurance information on a phone beside a laptop

How Can We Help

Client Services

Request a Certificate

Need proof of insurance? Start your certificate request here.

Request a Certificate

Request a Policy Change

Tell us what's changing so our team can help with the next steps.

View Request Forms

Billing & Payments

Get help with a bill, payment question, or billing arrangement.

Email Billing

Report a Claim

Find out how to report a claim and reach our team for assistance.

Claim Information

Schedule a Review

Set aside time to review your coverage and discuss what's changed.

Schedule a Review

General Assistance

Have another question? Our team is here to help.

Email Our Team

Reach Us Directly

We're here when you need us.

Office hours: Monday–Friday, 8:30 a.m.–4:30 p.m. Eastern.

Download the App

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CLIENT PORTAL & APP

Your Insurance, Within Reach

Your business and personal insurance policies, together in one app—even when they’re with different insurance companies. With The Ryan Agency’s mobile app and online client portal, your insurance is within reach—at home, at work, or on the go. View policy documents, request certificates, and submit service requests from one convenient place.

Filing a Claim

Claim Information & Guidance

During Office Hours

During office hours, call 802.787.7362 or email claims@ryanagencyvt.com and our team will assist you through the process.

Call Our Team

802.787.7362

After Hours & Urgent Claims

Farm Family Claims — Available 24/7

(800) 333-2860

Insured with another company? Use the claims contact information in your policy documents or client app.

Submitting a request through this website or by email does not confirm that a claim has been filed with your insurance carrier.

Coverage cannot be bound, modified, or canceled without confirmation from an authorized representative.